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Tuesday, February 07, 2012
 

NEGOTIATION SKILLS‘

 

 

TRAINING THEMES AND TOPICS

 

 

Negotiation skills help you to resolve situations that conflict with someone else’s interests. The aim of negotiation helps us to explore the situation, and to find a solution that is acceptable to both parties.  This program stresses the art of dialog.  How to actively listen to the other party with empathy and without bias.  And then how to clearly communicate your needs and requests in a direct, clear, simple, convincing manner.

 

In this 2 day workshop, participants will get coached through:

 

Goals:

·        What do you want to get out of the negotiation? What do you expect the other person to want?

 

Trading:

·         What do you and the other person have that you can trade? What do you and the other person have that the other might want? What might you each be prepared to give away?

 

Alternatives:

·        If you don’t reach agreement with him or her, what alternatives do you have? Are these good or bad alternatives? How much does it matter if you do not reach agreement? Does failure to reach an agreement cut you out of future opportunities? What alternatives might the other person have?

 

The relationship:

·         What is the history of the relationship? Could or should this history impact the negotiation? Will there be any hidden issues that may influence the negotiation? How will you handle these?

 

Expected outcomes:

·         What outcome will people be expecting from this negotiation? What has the outcome been in the past, and what precedents have been set?

 

 

 

The consequences:

·         What are the consequences for you of winning or losing this negotiation? What are the consequences for the other person?

 

Power:

·         Who has what power in the relationship? Who controls resources? Who stands to lose the most if agreement isn’t reached? What power does the other person have to deliver what you hope for?   How to get past ego issues of both parties?

 

Possible Solutions:

·         Based on all of the considerations, what possible solutions might there be?

 

 

 

Objectives:

 

  • Evaluate participants current negotiation skills
  • Demonstrate behaviors characteristics of successful negotiators
  • Find creative new ways to approach problems
  • Assess how participants deal with conflict
  • Explore boundary role concepts and its implications

Activities Covered

  • Planning negotiation
  • Creative thinking
  • Negotiating styles
  • Assertiveness
  • Questioning techniques
  • Handling difficult people
  • Sales negotiation

 

Key Concept Takeaways:

  • Negotiate better deals and contracts
  • Immediately improve sales and revenue
  • Deal with difficult negotiators
  • Improve relationships
  • Adjust your negotiation style for different situations
  • Create a strong negotiating position (even if you think you are in a weak position)
  • Manage issues of gender and culture
  • Become better leaders and team-builders
  • Avoid feeling disappointed
  • Conduct negotiations with confidence
 
 


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