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leading from the front 5 – Day MDP Program
Course
contents:
OBJECTIVES:
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To understand the characteristics of effective teams
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To experiment with ways to share information and experience effective team
problem solving
BUILDING SUCCESSFUL TEAMS
THROUGH 4 MODULES
Module I: PUTTING TOGETHER A TEAM THAT GETS RESULTS
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See the important differences between a team and just a work group---and 8
reasons when a team gets better results
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Learn the 10 secrets master leaders/coaches use to bring people together
and build team spirit
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The idea mix: 3 complementary personality types that help to make your
team run smooth
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How to employ people who’ll stick around when the going get tough
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Want your team to produce more? Following these 5 rules
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The 4 common characteristics of top-performing teams
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10 ways to sell your organization to a job applicant you want
- A
checklist for getting new employees off to a fast start
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How to design an orientation process that will help people understand how
their jobs fit into the big picture
MODULE II: INSPIRING OTHERS TO REACH HIGH AND SUCCEED
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How to reward workers when a rise in pay appears out of the question
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One eye-opening reason to make sure you do not practice favoritism
- 5
rewards workers love that you probably have not considered
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How to work with an overachiever without killing motivation
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When discipline is necessary: 8 steps for turning punishment into a plan
for improved performance
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Is absenteeism getting out of hand and lowering productivity? 4 ways to
bring it under control
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The 85/15 rule to eliminate mistakes by finding out to root causes of
errors
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The common “people” problems teams encounter—and how you can break through
them to confront the real issues
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How to manage the 4 most common sources of team conflict
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When an angry confrontation seems unavoidable---7 steps for keeping it
under control and achieving a positive outcome
- A
blueprint to help your team creatively solve problems together
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When you employ a superstar---how to got others to welcome the new worker
without feeling threatened
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The 4 “laws” you must break to build an effective team
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How to replace another boss gracefully and get the team to accept you as
its leader
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An 8-part plan for helping your workers accept change
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Using your “third ear” to hear what your people are really telling you
- 4
kinds of questions that get honest answers when you’re counseling a
problem worker
MODULE III: POLISHING YOUR LEADERSHIP SKILLS
- A
simple method guaranteed to stop reverse delegation
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The secret to recognizing when your employees really are overworked
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How to pinpoint weak spots where training would help your team
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Removing the signal biggest obstacle that keeps training from benefiting
workers
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How to give feedback so your team members will know how they’re doing
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Empowerment by delegation, as easy as 1-2-3
- 5
steps to making a decision by consensus, so the whole team will back it
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How to discipline properly without fear of legal consequences
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The 4 critical steps to making sure your discipline sticks
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How to get your employees involved in the company’s goals
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The surprising disadvantage for focusing strictly on results
- 6
questions an effective action plan must address
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Why bother with performance reviews? Because they work----7 reasons
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How to use exit interviews to identify and correct team problems
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Whose problem is it----yours or your team members?----a strategy to
determine proper ownership and resolve the problem
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Dealing with obstacles---7 steps to solving problems in a positive way
MODULE IV: MEETINGS THAT TRIGGER ACTION
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“Let’s get 4 things straight.” Clarifying your team’s mission to ensure a
project’s success
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The 2 basic types of meetings: How and when to use each one effectively
- 4
kinds of problems that should never get discussed in a meeting
- A
sure-fire way to keep everyone’s attention on the task at hand
- 5
strategies to et meeting off to a fast, productive start
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How to keep meetings under control when one strong personality tends to
dominate
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