CRUCIAL CONVERSATION - To confront conflict, non-performers and disruptive    behavior
PLANNING AND EXECUTION - To monitor and assess progress on assignments
SELECT TRAIN AND APPRAISE – Subordinates
MOTIVATE AND ENERGIZE - Your Team

Leadership is an essential ingredient of management since it enables the gaining of commitment and cooperation from workers, and harnesses worker motivation to gain higher levels of productivity. In this program participants will get into the fine details of:

Setting goals
Project planning
Managing multiple projects successfully by employing time management
Dealing with stress
Learning how to communicate assertively while bearing supervisory burdens

This workshop will also help participants to:

Deliver crystal clear communication where their messages do not get misunderstood    or ignored
Projects get completed in a timely and transparent manner through organizing and    prioritizing of resources
Analyzing the optimum handling of crisis and conflict when dealing with tardiness,    laziness, turnover, anger and other common management disruptions.